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Salesforce Automation

Improve your business through Salesforce Automation

You have a great team but is your team empowered with right tools and processes? Salesforce CRM is world’s leading cloud platform for Sales, Service and Marketing automation. It gets you off the ground very quickly through simple setup and configuration but without experience or knowledge of the platform you could be heading the wrong way as easily. Getting started with an appropriate strategy and planning will save you from spending fortune in remedies and data cleansing.

Learn from the learned. All our consultants are Salesforce.com certified and experienced with a number of implementations for a variety of businesses. Over the time, we formulated best practices that proved to be very effective over the years. With the passion and expertise we have in Salesforce automation you can be assured that our solution will be complete and meets your business needs exactly the way you want.

Our services for Salesforce automation include:

Business Process Review

Review your business processes, understand the problem from your perspective, define scope, and prepare estimates.

Strategy and Planning

Identify License types, User groups, Security needs, Environments and make plan for implementation & rollout.

Implementation

Design, Configure, Develop, Test and Deploy.

Data Services

Create setup data, users, define roles, profiles, security rules and migrate data if needed.

Integration

Connect Salesforce with other systems and integrate business processes.

Training

Train users and ensure great user adoption, the key for success of solution.

Maintenance

Define change management process and maintain the solution

Custom Cloud Solutions

Go beyond CRM and leverage full potential of Force.com

There are so many “ready to use” products available in the market for pretty much everything a business needs but still there’s often a need to build a solution of your own. Be it adding a feature missing in the “ready to use” product or changing a feature to suit your business process or integrating those “ready to use” products or maybe your business process is so different that building a complete solution of your own makes more sense.

We’re cloud experts and our job is to ensure that customers get best out of their investment. We have a wealth of experience in building a variety of custom solutions for businesses, small to enterprise grade, all in the cloud! We help customers focus on their business problems leveraging the power of cloud to build solutions that are inherently secure, scalable, reliable, highly performing and fault tolerant. You never need to buy a server or software and spend on maintaining it.

Some of the custom cloud solutions we built include:

ERP solutions

ERP solutions for Manufacturing and Service organizations

E-commerce

E-commerce for Retail merchants

Accounting

Accounting for Construction and Service companies

Inventory

Order and Inventory Management for Equipment manufacturers

Time Tracking

Time and Expense tracking for Professional Service departments

Business Analytics

Measure performance and maximize returns

An essential need for any business is the ability to analyze performance against goals and derive appropriate actions to meet the goals. Business Analytics is one of the most complex fields of study and the solutions, being very expensive, were only available to organizations with large IT budgets until recently. Thanks to the emergence of cloud solutions with “pay as you go” model, all the businesses regardless of their size are now starting to empower their teams with analytics tools. We, with extensive experience in analytics solutions combined with our deep understanding of cloud technologies, are well positioned to help customers take advantage of analytics and maximize the returns.

The typical customer needs are beyond just analytics. It’s very critical that the actionable items coming out of Business Analytics are really put into action, ideally through automation. For example, a report may identify a customer segment for a special marketing campaign leaving an actionable item to kick off the campaign. We carved a niche in automating processes across domains and offer packaged solutions where the automation starts in Analytics- your decision support platform.

Some of the activities we perform for Business Analytics include:

Analytics Platform

Identifying suitable cloud platform for Analytics

Data Warehouse

Designing and building data warehouse

Methodology

Identifying tools and methodology for integration

Modeling

Analytics modeling

Automation

Process Automation

Integration

Integrating the systems involved

Communities, Collaboration

Engage customers and partners in your progression

With all the connectedness going on globally, it’s very important for businesses to reassess how they connect with and service their customers and partners. Social media, mobile devices and cloud have sparked a major transformation in how organizations think about technology as a means to connect with people. Companies that embrace this transformation will be invited into their consumers’ lives on a daily basis and will have a far deeper understanding of their customers and, more importantly, about how their products fit into their customers’ lives.

With extensive knowledge and experience in Community cloud solutions we help companies to create one-to-one relationships with customers in entirely new ways, transforming how they sell, service, market, and innovate.

We can help your company become a customer company with following solutions:

Social

Social collaboration with customers, partners and employees

Ideas

Share, promote and listen to ideas

Knowledge

Knowledge base for customers

Mobile Solutions

Keep up with Mobile revolution

We’re moving into a mobile world where almost everyone carries a smartphone. In year 2014, it’s expected that 30 percent of all Internet traffic will be via mobile devices. Meanwhile, the cloud – a connected computer infrastructure – is always on, allowing companies to more rapidly build and deploy applications for computers, phones and devices. Taken together, this is the foundation for the “Internet of Things”. We can now combine the cloud and information from mobile devices, and we have a constant connection to social and cloud services.

With Salesforce1 platform you can go mobile instantly and we are highly experienced in leveraging that ready to use platform to build a mobile strategy that best suits your business. Our goal is to help you draft your revolutionary concepts for mobile use and turn them into real mobile solutions.

With very diverse options available for mobile OS (iOS, Android, Windows etc), plethora of brands of devices (especially on Android), a number of form factors (phones, tablets, phablets, watches) and different architectural options (native, HTML5, hybrid), building a solution that works seamlessly across all devices and maintaining is one of the key challenges companies face today. With our expertise and rich experience in building mobile solutions we will help you every step of the way in formulating a strategy and realizing your goals.